5 Common Roof Cleaning Mistakes South West London Homeowners Should Avoid
- South West London homeowners often get this wrong. Find out the common roof cleaning mistakes most people never think to check before hiring a contractor.
What are the most common roof cleaning mistakes homeowners in South West London make?
Many homeowners in South West London unknowingly damage their roofs by using the wrong cleaning methods, harmful chemicals or by missing important aftercare steps. These simple mistakes often lead to cracked tiles, interior damp, invalidated insurance and costly repairs. Knowing what to avoid helps keep your roof clean, structurally sound and protected for years to come.
Table of Contents
Mistake #1: Blasting Your Roof with High Pressure Washing
Before You Book: Ask your cleaner what pressure level they plan to use. Older or brittle tiles may not withstand anything above 1000 PSI.
Cleaning Method Comparison
| Cleaning Method | Effectiveness | Tile Safety | Environmental Impact |
|---|---|---|---|
| High Pressure | High | Low | Risk of runoff and erosion |
| Soft Washing | Moderate | High | Low |
| Manual Scraping | Low to Moderate | High | Low |
| Chemical Soak | Moderate | High | Depends on product used |
Using a high powered pressure washer may seem efficient. However, it can cause serious and often hidden damage. Clay and slate tiles commonly found across South West London are not designed to withstand high jet pressure. Surface erosion, cracked tiles and water forced beneath the roof underlay can all lead to interior damp or mould.
It’s like trying to clean wallpaper with a power washer. It might remove surface dirt, but it destroys the material underneath. Many roofs in the area especially older ones cannot cope with that kind of pressure.
Safer Ways to Clean Your Roof
- Soft washing: Uses low pressure and appropriate roof cleaning chemicals to remove moss and algae.
- Manual scraping: Physically removes moss using non abrasive tools.
- Chemical soak: Applies biocide or moss control products to dissolve growth over time.
Key Questions to Ask a Roof Cleaner
- What pressure level or PSI do you use?
- Is this cleaning method suitable for clay or slate tiles?
- Will your process affect my roof warranty or insurance policy?
Reputable cleaners should follow Health and Safety Executive advice and Roofing Contractors Association standards. Check with your local council if your home is in a conservation area.
Not all roofs can handle pressure washing. Let us assess your tiles first.
Mistake #2: Using Harsh Chemicals That Damage More Than Dirt
Before You Book: Always ask what cleaning chemicals will be used and request to see the label or product safety sheet. Some contain bleach or solvents that can damage tiles, plants and pets.
Chemicals like sodium hypochlorite or strong bleach can kill moss fast. But they may also strip tile coatings, damage surrounding plants and corrode your guttering. These substances often cause long term issues, particularly when mixed incorrectly.
In closely packed areas like South West London, runoff from harsh chemicals may affect nearby gardens, shared pipes or decorative stonework. Damage might not appear until months later.
Better Chemical Choices
- Biocides: Formulated to target moss and algae with lower toxicity.
- Eco safe roof cleaners: Biodegradable solutions that minimise runoff risk.
Before Any Chemicals Are Used:
- Ask what ingredients are in the product.
- Ensure the cleaner follows Environment Agency and BSI chemical guidance.
- Request the product label or safety data sheet.
Check that dilution rates and dwell time are suitable for your roof’s tile type and porosity. Responsible professionals will always explain how they prevent environmental damage.
Mistake #3: Cleaning Without Knowing Your Roof Type or Age
Before You Book: If your home was built before 1950 or has mixed tile types, ask for a roof assessment. Some cleaning methods are only suitable for modern materials.
Every roof requires a different approach. In South West London, for instance, homes often feature a mix of clay, slate or concrete tiles each with its own quirks when it comes to cleaning. Older properties, in particular, may have porous tiles, weathered cement or fragile mortar joints that demand extra care.
Cleaning without a thorough inspection can cause more harm than good from dislodging flashing to weakening past repairs or allowing water to seep through gaps where tiles no longer seal effectively. That’s why experienced professionals, like T&M Cleaning, carry out detailed assessments before any cleaning begins, ensuring that the chosen method respects the age, condition and material of the roof.
It’s not just about making the roof look clean it’s about protecting the fabric of the building beneath it.
How to Prepare for Roof Cleaning
- Check if your property is listed or within a conservation zone.
- Identify visible signs of roof wear or patchwork repairs.
- Request a pre cleaning roof survey with photographs and recommendations.
Qualified contractors should assess roof brittleness, flashing stability and previous repairs before any work begins. They will match the method to your roof’s age and material.
Pro Tip: Don’t just ask about cleaning results. Ask how they’ll protect your tiles from damage during the process.

Kevin DeSousa
Director
Mistake #4: Skipping Safety, Liability and Insurance Checks
Before You Book: Ask to see public liability insurance and safety plans in writing. If they can’t provide them, don’t proceed.
Some roof cleaners arrive with a ladder and little else. But cleaning at height is a regulated activity. Without the correct safety procedures, you risk not just property damage but personal liability.
UK law requires fall protection, safe access and method statements under HSE rules. Many insurers will not cover claims if work was done by someone who ignored those requirements.
What You Need to See First
- Up to date public liability insurance
- Written method statement and access plan
- Confirmation of harness use and working at height protocols
- Valid waste disposal documentation
Quick Safety Checklist
- Insurance certificate with clear coverage
- Safety gear and equipment plan
- Roof access method without ladder overuse
- Licence for moss and runoff disposal
These checks protect both your property and your peace of mind. An unsafe or uninsured contractor can leave you with the bill if something goes wrong.
Our soft wash system removes moss gently while protecting your roof surface.
Request a No Pressure QuoteMistake #5: Forgetting About Moss Debris, Gutters and Regrowth
Before You Book: Cleaning is only the first step. Make sure the quote includes gutter clearing and regrowth prevention, not just moss removal.
Many homeowners stop once the moss is gone. But moss debris often falls into gutters and downpipes, where it clogs drainage and causes water to back up. Without follow up treatment, spores quickly return and the cycle begins again.
Damp conditions in South West London mean regrowth is common. It often reappears within twelve months unless preventative action is taken.
Steps That Keep Your Roof Clean
- Have gutters cleared immediately after moss removal.
- Apply a biocide with long term roof moss prevention.
- Inspect your roof and drainage every six to twelve months.
Did You Know?
Regrowth can be slowed significantly with a regular moss control treatment schedule. Neglecting gutters after cleaning is one of the most common causes of internal damp patches.
Pro Tip: Schedule moss treatment after roof cleaning to reduce the chance of regrowth within twelve months.

Laura Higgins
Cleaning Manager
Your Roof Cleaner Vetting Checklist
Before any roof cleaning job, ask:
What cleaning method do you use and is it right for my roof?
Can I see your public liability insurance certificate?
How do you manage moss disposal and runoff?
Do you have before and after photos from similar properties?
What aftercare do you offer for moss prevention?
Reliable contractors will answer clearly and provide proof without hesitation.
Clean Smart, Avoid Costly Mistakes
Your roof is your home’s first line of defence against the elements and like any key part of your property, it needs thoughtful care. While it’s tempting to assume all roof cleaning is beneficial, the truth is that using the wrong techniques or products can actually shorten your roof’s lifespan. Harsh chemicals, high pressure washers on delicate tiles, or simply neglecting to inspect for damage before starting can lead to expensive, avoidable repairs.
The smarter approach is to treat roof cleaning as preventive maintenance, not a quick fix. That means asking the right questions, checking your contractor’s credentials, and choosing a method that matches your specific roof type whether that’s slate, clay, concrete or metal. A considered approach doesn’t just remove moss and algae; it also helps prevent regrowth and protects the structural integrity of your tiles.
Reputable providers like T&M Cleaning understand that roof care isn’t one size fits all. With a focus on non invasive methods and safe detergents, they prioritise longevity over short-term results. It’s these kinds of smart decisions made before the cleaning even begins that protect your investment and avoid unnecessary costs later.
Ultimately, the goal is simple: clean once, clean right, and reduce the chances of needing repairs down the line. Choose wisely and your roof will thank you.
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